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Shipping, Return and Refund Policy

Shipping

Our shipping policy’s terms and conditions are listed below. When you place your order, you can expect it to be delivered within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Sometimes shipments may be delayed if we are experiencing a large volume of orders. In that case, we would appreciate your patience and allow us additional days in transit for delivery. If there is a significant delay in the dispatch of your order, don’t worry; we will keep in touch with you through email or phone and take the responsibility of notifying you.

 *Overnight delivery is only available for orders with delivery addresses within the continental United States.  

Shipment to address:

3027 Penn Meade Way, Nashville, TN 37214

Shipment confirmation and Order tracking

Once your product has been delivered, you will receive an email confirmation with your tracking number. Within 24 hours, the tracking number will be activated.

Damages

Morena Cosmo is not responsible for any damaged or lost items during shipping. If your order came damaged, please contact the shipping company to file a claim. Before filing a claim, make sure to save all packaging materials.

Return, Exchange and Refund

We want our customers to be satisfied, so we are happy to assist you if you are unsatisfied with our products. Within 30 days after purchase, we provide free returns. You can exchange your item for store credit, a new product, or a refund to your original payment method.
Thank You for Shopping at Morena Cosmo. We are More Than Delighted to Have Served You!

COUPON FOR FREE HAIR CARE PRODUCT

Let’s welcome you as a new Morenacosmo Family and get one free product with free shipping to your doorstep any time you buy anything from us. This is strictly for new customers